THE STUDENT PERCEPTION ANALYSIS OF UNIVERSITAS TERBUKA MAKASSAR'S ONLINE LEARNING SERVICE: EVALUATING THE QUALITY OF ITS INNOVATIVE INTEGRATED WEBINAR TUTORIAL (TUWEB) & LEARNING MANAGEMENT SYSTEM (LMS)

Abstract

This research aims to investigate Universitas Terbuka (UT) Makassar's student perceptions of its innovative online learning service (OLS) through an integrated webinar tutorial (Tuweb) using the synchronous Microsoft Teams application with an asynchronous learning management system (LMS). In this OLS, the Tuweb learning materials will be stored in LMS so students can review and relearn them. It has been carried out during the covid-19 pandemic in the online class of the Primary Teacher Education (PTE) study program, uniting students across Indonesia in its distance education program. Research on this OLS has been going on for three semesters, taking place in eight meetings over eight weeks of the course. The research approach used is quantitative using descriptive analysis. Its population includes Tuweb class of PTE study program's undergraduate students with 219 respondent samples using a random sampling technique. It used a Likert scale questionnaire and google form as a data collection technique. This research finds that student perceptions about such OLS model are dominantly in the excellent and good categories. In detail, based on 31 questions submitted to respondents, the student perceptions of the quality of such innovative OLS in good, excellent, poor and very bad categories consecutively are accounted for 41.94%, 58.06%, 0%, and 0%. These confirm that such an OLS model works very well for the students. It is a very innovative digital learning technology approach as it combines both synchronous and asynchronous learning approaches, giving student learning flexibility over different places and times. Furthermore, it gives students missing the synchronous Tuweb class a chance to catch up with Tuweb learning material as they can independently review and learn it asynchronously through LMS. This integrated online learning service is a significant innovation in assisting students to learn independently, enhance their learning module materials mastery, and improve their academic achievement.