DEVELOPMENT OF AN APPLICATION TO FACILITATE REMOTE MEDIATION

Abstract

Remote mediation has become an urgent need in today's digital era, particularly in the context of dispute resolution and business meetings. This article explores the development of an application specifically designed to facilitate the mediation process effectively in a virtual environment. The aim of this research is to investigate the challenges faced in remote mediation and how application technology can overcome these obstacles. The application development method involves user needs analysis, integration of teleconferencing technology, data security, and an intuitive user interface. This article also describes the implementation and testing of the application prototype to validate its effectiveness in providing a reliable and user-friendly platform for mediators and mediation participants. The research findings indicate that this application can enhance mediation efficiency by reducing travel costs, facilitating global accessibility, and improving the security and confidentiality of the mediation process. The implications of this research highlight the importance of technology in transforming traditional mediation paradigms into ones that are more inclusive and adaptive to current global needs.