ASSESSMENT OF TECHNOLOGY ACCESS GAP AND ITS SOLUTIONS IN DISTANCE EDUCATION IN HIGHER EDUCATION

Abstract

This study aims to evaluate the gap in technology access in distance education in higher education and present solutions to overcome this problem. This study uses a qualitative approach with a case study method. Data were collected through interviews with students and lecturers, direct observation, and analysis of related documents. The research sample consisted of students and lecturers from several universities that implement distance education. This study revealed that there is a gap in technology access in distance education in higher education. Several factors that influence this gap include the availability of limited technology infrastructure, limited technological knowledge among students and lecturers, and limited internet access in certain areas. The proposed solutions to overcome this problem include improving technology infrastructure in higher education, providing technology training for students and lecturers, and collaborating with internet service providers to expand the reach of internet access. This study contributes to understanding the gap in technology access in distance education in higher education. The findings and solutions presented can be used as a reference for universities in improving technology accessibility in distance education. This study can also be a basis for further research in this field