THE ADVANTAGES AND CHALLENGES OF FACE-TO-FACE VS. WEBINAR TUTORIALS FOR DISTANCE LEARNERS AT THE OPEN UNIVERSITY

Abstract

This research examines the two tutorial models provided by Universitas Terbuka (UT) to facilitate student learning. Face-to-face tutorials refer to in-person learning sessions held in physical classrooms, where an instructor is physically present to guide and interact with students. In contrast, webinar tutorials are distance learning sessions conducted remotely through web-based platforms, allowing students to participate in tutorial activities virtually. This study aims to analyze the advantages and limitations of the two tutorial models, namely face-to-face and webinar, in meeting the diverse learning needs of distance learners at Universitas Terbuka. The research was conducted at Universitas Terbuka Bandar Lampung, during the Tutorial period from April to June 2024. This study employed a qualitative approach through a literature review and interviews with stakeholders at Universitas Terbuka. Data was collected regarding student profiles, learning style preferences, and their experiences with face-to-face and webinar tutorials. The findings indicate that face-to-face tutorials offer immediate interaction and feedback, which is beneficial for students who prefer hands-on learning. However, this format is limited by specific location and schedule requirements. On the other hand, webinar tutorials provide greater accessibility and flexibility, suitable for students with scheduling or location constraints. Although the interaction between students and instructors is more limited, the online platform enables the use of multimedia resources and interactive features to enhance the learning experience. By offering both tutorial options, Universitas Terbuka can cater to the diverse needs of its heterogeneous student population.