IMPLICATIONSARTIFICIAL INTELLIGENCE FOR LIBRARY SERVICES

Abstract

Technology is developing rapidly, this is marked by the presence of artificial intelligence (artificial intelligence / AI). The existence of the issue of artificial intelligence has changed almost all sectors in various fields and industries, including libraries as information organizations. Artificial intelligence is able to assist librarians in increasing efficiency, accuracy and relevance in terms of providing information, especially library services. However, the impact brought by artificial intelligence is in the form of ethical, social and several technical challenges that need attention. This article examines the implications of applying artificial intelligence (AI) in library services and how librarians can prepare for the future. The method used in this article is the symbolic literature review method which includes a critical analysis of previous literature. The contribution of this article aims to assist further research to build a library in the era of artificial intelligence (AI), especially the implications for library services.