DEVELOPMENT OF MOOCS EFFECTIVE COMMUNICATION SKILL IN PROFESSIONAL WORKPLACE

Abstract

Millennial generation students need to be equipped with adequate popular knowledge to communicate professionally
in the world of work. The purpose of this research is to produce MOOCs with the title Effective Communication Skill
in Professional Workplace which can later be followed by the general public. These MOOCs equip participants to be
able to apply their communication skills professionally in the world of work well. Professional communication skills
are skills that are needed by someone in the work environment, wherever you are. This ability can be learned and
developed to establish coordination, collaboration, and synergy in the world of work with other people to be effective
so that the agency's or company's goals can be achieved. The type of MOOCs developed is xMOOC using the ADDIE
Model. MOOCs consist of seven materials to support professional communication skills in the world of work, namely
(1) Identity recognition and Self Excellence, (2) Emotional Management and Good Listening Skills, (3) General
Professional Code of Ethics, (4) Increased Communication Sensitivity Inter-Cultural in the Professional World, (5)
Communication Techniques through Effective Media, (6) Lobbying, Negotiation, and Persuasion Techniques, and
(7) Professional Presentation Techniques. The development of MOOCs opens up wide opportunities to be used as an
open and massive learning platform to develop one's skills.