INTEREST DEGRADATION ANALYSIS OF ONLINE TUTORIAL

Abstract

Universitas Terbuka, one of the universities that organizes an open and distance education system, continues to innovate to provide the best service to each student. One of the learning services at the Universitas Terbuka is a non-face-to-face learning service through online tutorials. Universitas Terbuka Padang, one of UT's regional services, also allows students to choose these services. However, student participation in online tutorials decreased, as seen by the students registered for online tutorials for two consecutive periods. This paper used quantitative methods. The research population is UT Padang students from the management department with non-face-to-face service types. We used purposive sampling. The research results are as follows: the presentation design is quite attractive, usability and accessibility are straightforward, Content is appropriate, and Interaction sometimes happens. Finally, the results obtained recommendations for policymakers based on student suggestions: the online tutorial platform must provide a voice recording feature, webinar tutorial, and remainder schedule.