LEARNING FEATURES EVALUATION BASED ON RESEARCH ACCEPTANCE OF DISTANCE LEARNING TECHNOLOGY USING THE TECHNOLOGY ACCEPTANCE MODEL (TAM)

Abstract

The Technology Acceptance Model (TAM) describes the factors that influence the acceptance and adoption of technology by individuals. In the context of education management, TAM is used to understand how educators and students respond to the use of technology in the educational process.

Previous research on Open University postgraduate students shows high student acceptance of the distance learning model in the TAM context. This research then evaluates the features of the learning service website, especially for Postgraduate students and tutors. The research results show that all students use the features on the UT learning services website, related to registration, web tutorials, THE, online exams, and thesis guidance. However, there are still several features that need to be added to these learning services, such as: (a) the quality of the Zoom meeting application is considered better than the Teams application; (b) tutorial time is considered insufficient to deepen the material; (c) tutors and students have difficulty using various learning resources interactively in webinars, due to limited applications and material presented in online tutorial. Furthermore, it is suggested that additional learning service features be added to the integrated website. So that students can access various learning services at UT starting from registration to thesis writing. Likewise, Tutors can carry out various assignments received with single access and supporting features.