Characteristics of Job Satisfaction for Employees of SMEs in Shan Dong, China

Abstract

With the rise of domestic innovation and employees, the number of small and medium-sized enterprises in China has increased yearly, providing many jobs, making many contributions to maintain social stability, promoting social and economic development, and occupying an essential position in the national economy. However, there is little research on the SME market in Shandong, China. This study, therefore, aims to investigate the factors influencing Job Satisfaction for SME employees in Shand Dong. The quantitative method based on questionnaires is applied. Descriptive statistics such as frequency, percent frequency, arithmetic mean, and standard deviation are introduced. Various inferential statistical methods are used to test the hypothesis, particularly the Independent Samples t-test, the One-way ANOVA, and the Multiple Linear Regression Analysis. The results obtained from the study indicate that differences in all aspects of Demographic Factors, namely, Gender, Marital Status, Age, and Educational Level, generate differences in Job Satisfaction. Different aspects of Business Characteristics, namely, Number of Employees, Types of Business, Business Method, Hours Spent Per Week, and Business Development Stage, generate differences in Job Satisfaction based on the Independent Samples t-test and the One-way ANOVA statistics. The results obtained from the Multiple Linear Regression Analyses show significant positive impacts on some aspects of Job Characteristics: Task Identity, Task Significance, and Feedback on Job Satisfaction.