THE INFLUENCE OF COMMUNICATION SOFT SKILLS ON THE PERFORMANCE OF YOUNG GENERATION EMPLOYEES IN THE WORK ENVIRONMENT

Abstract

The main focus of the problem is the demand for effective communication skills in a very dynamic work environment. This study aims to determine the impact of communication soft skills on the performance of young generation employees in the work environment. The analysis methodology used is quantitative with an associative approach. Data collection was carried out by distributing online questionnaires to various young generation employees in various companies in Java. Data analysis was carried out manually and assisted by Microsoft Excel 2016 with research instrument testing in the form of validity tests, reliability tests, simple linear regression analysis, correlation coefficients, determination coefficients and hypothesis tests. From the results of the study, there is a very strong influence between communication soft skills on employee performance, namely with a correlation of 0.828 and through the results of a simple linear regression analysis, namely Y = 2.690 + 1.011X, meaning that changes in Y are in the same direction as X. To find out how big or small an influence is, the determination coefficient (R²) was used which was obtained at 68.5%, this shows the magnitude of the influence of communication soft skills on employee performance by 68.5% and the remaining 31.5% is influenced by other factors not studied by the author. From the results of the hypothesis testing, the t count>t table was obtained, namely 7.955>2.204, which means that H0 is rejected and H1 is accepted so that communication soft skills (X) have a significant influence on employee performance (Y).