THE ROLE OF EDUCATION AND JOB TRAINING IN ENHANCING EMPLOYEE PERFORMANCE AT PT MULTI ARTHA UTAMA BOBOTSARI BRANCH

Abstract

Education and job training are key elements in employee development to enhance employee performance. This study aims to provide the author with an understanding of how the role of education and job training at PT Multi Artha Utama Bobotsari Branch affects the improvement of employee performance. The author used a qualitative descriptive method in this study with data collection techniques including observation, interviews, recording. The population and sample in this study consist of 30 employees of PT Multi Artha Utama Bobotsari Branch. This research employs data analysis techniques using Miles and Huberman's interactive model, which includes data reduction, data display, documentation and conclusion drawing. The results of the study indicate that the optimal role of education and job training can significantly influence the enhancement of employee performance at PT Multi Artha Utama Bobotsari Branch.