BUILDING RESILIENT PUBLIC SECTOR PERFORMANCE THE ROLE OF WORKLOAD AND WORK STRESS IN EMPLOYEE PRODUCTIVITY AT THE DEPARTMENT OF HIGHWAYS AND SPATIAL PLANNING, WEST JAVA PROVINCE

Evidence in Indonesia

Abstract

As governments worldwide strive for building of a more resilient future in the face of the global challenges, public sector employees perform with an increasing criticality. According to this study, workload and work-related stress influence employee performance in the Department of Highways and Spatial Planning in West Java, Indonesia. Infrastructure development relies on the agency's role. This role has support for green economy transitions as a key pillar.

Data were collected from 37 civil servants because researchers used a quantitative, descriptive-verificative method as data were analyzed through SPSS software. The findings reveal the fact that a well-managed workload and manageable stress levels do relate in a positive and large way to employees performing better. These results suggest that resilience within public institutions relies on more than just structural reforms or green policy goals. It also depends on internal human resource strategies that foster well-being, clarity of roles, along with motivation.

By highlighting that organizational health plus work-life balance matter in the public sector, this research adds to wider dialogues on sustainable policy innovation. With its practical perceptions government agencies can in fact better align their human resource practices to meet the demands of a future that is both green and inclusive.