Digital Taxation for Social Justice: Bridging Equity, Inclusion, and Sustainable Development

Authors

  • Eko Hariyadi Department of Business Administration
  • Wing-Keung Wong Asia University
  • Fang Ming Sheng Asia University
  • Virginia Amelia Supranta The Hang Seng University of Hong Kong
  • Sahilali Saiyed Chaoyang University of Technology

DOI:

https://doi.org/10.33830/osc.v3i1.6968

Keywords:

Digital Taxation, Social Inclusion, Government Services, Tax Transparency, Underserved Populations

Abstract

Raising revenue with digital methods gives government the chance to shape society by improving inclusion and equity, not only fiscal matters. This study investigates ways digital tax systems work to ensure fairness, openness and equal availability of government aid, considering their effect on underrepresented groups. To do this, the study mixes reviewing medical literature, studying case studies and looking at policy frameworks used in both developed and developing nations. The study concludes that while digital tax systems improve compliance, reduce costs and create more openness, they also lead to problems with digital education, limited infrastructure and leave some groups out of the process. The findings suggest that making good use of proper tax design, public-private alliances and user-driven practices can unite, rather than separate, people from different socioeconomic groups. This paper clarifies how digital governance, tax policies and social inclusion link to sustainable development priorities.

References

[1] M. Damar, Ö. Aydın, M. Nihal Cagle, E. Özoğuz, H. Ömer Köse, and A. Özen, “Navigating the digital frontier: transformative technologies reshaping public administration,” EDPACS, vol. 69, no. 9, pp. 41–69, Sep. 2024, doi: 10.1080/07366981.2024.2376792.

[2] S. Hesami, H. Jenkins, and G. P. Jenkins, “Digital Transformation of Tax Administration and Compliance: A Systematic Literature Review on E-Invoicing and Prefilled Returns,” Digital Government: Research and Practice, vol. 5, no. 3, pp. 1–20, Sep. 2024, doi: 10.1145/3643687.

[3] E. M. McDonnell, “Bureaucracy in Action: The Sociology of Public Administration,” Annu Rev Sociol, Apr. 2025, doi: 10.1146/annurev-soc-091324-053657.

[4] F. J. T. Marron, J. A. C. Mamani, C. A. R. Gil, and A. R. Rosario, “Analysis of taxation principles: A systematic review,” Multidisciplinary Reviews, vol. 8, no. 10, p. 2025320, Apr. 2025, doi: 10.31893/multirev.2025320.

[5] Kehinde Olagoke Ariyibi et al., “Addressing the challenges of taxation E-commerce and digital services in the globalized economy,” World Journal of Advanced Research and Reviews, vol. 24, no. 2, pp. 1445–1453, Nov. 2024, doi: 10.30574/wjarr.2024.24.2.3460.

[6] A. Dahlan, G. Chandrarin, and B. Triatmanto, “Understanding Tax Morale: A Critical Review of Its Impact on Compliance and Policy,” KnE Social Sciences, Oct. 2024, doi: 10.18502/kss.v9i29.17277.

[7] K. Megersa, “Tax Transparency for an Effective Tax System,” Jan. 2021. doi: 10.19088/K4D.2021.070.

[8] E. Bassey, E. Mulligan, and A. Ojo, “A conceptual framework for digital tax administration - A systematic review,” Gov Inf Q, vol. 39, no. 4, p. 101754, Oct. 2022, doi: 10.1016/j.giq.2022.101754.

[9] R. Cahyadi, “Taxes and Infrastructure Development: A Review from Various Countries,” Advances in Taxation Research, vol. 2, no. 3, pp. 117–127, Jul. 2024, doi: 10.60079/atr.v2i3.349.

[10] F. Y. Mpofu, “Digital Entrepreneurship, Taxation of the Digital Economy, Digital Transformation, and Sustainable Development in Africa,” 2023, pp. 193–219. doi: 10.1007/978-3-031-28686-5_10.

[11] P. K. Ozili and S. L. N. Alonso, “Central Bank Digital Currency Adoption Challenges, Solutions, and a Sentiment Analysis,” Journal of Central Banking Theory and Practice, vol. 13, no. 1, pp. 133–165, Jan. 2024, doi: 10.2478/jcbtp-2024-0007.

[12] G. H. Djatmiko, O. Sinaga, and S. Pawirosumarto, “Digital Transformation and Social Inclusion in Public Services: A Qualitative Analysis of E-Government Adoption for Marginalized Communities in Sustainable Governance,” Sustainability, vol. 17, no. 7, p. 2908, Mar. 2025, doi: 10.3390/su17072908.

Downloads

Published

09-12-2025