RECRUITMENT AND GENERATIONAL CONFLICT: A BIBLIOMETRIC EXPLORATION

Abstract

Intergenerational Workplace Conflict (IWC) has emerged as a critical issue in modern organizations due to generational differences in values, work ethics, and communication styles. This study aims to analyze the trends in IWC literature within the context of recruitment using a bibliometric approach. A total of 363 Scopus-indexed articles published between 2001 and 2025 were examined with the aid of VOSviewer. The research maps key themes, influential authors and institutions, and identifies gaps in existing studies. Findings reveal increasing attention to topics such as work flexibility, generational inclusion, and technology-driven recruitment; however, recruitment is still rarely addressed as a direct solution to generational conflict. The study highlights the relevance of theoretical frameworks such as Conservation of Resources (COR) and Work-Family Enrichment in framing recruitment strategies to mitigate IWC. This research offers both conceptual and practical contributions by providing a comprehensive research map and actionable recommendations for organizations to foster generational harmony through inclusive and adaptive recruitment practices.