THE IMPACT OF WORK POLICY CHANGES ON ENERGY EFFICIENCY AND IT PROJECT PERFORMANCE: A CASE STUDY OF PT IHSAN SOLUSI INFORMATIKA

Abstract

The COVID-19 pandemic has driven significant changes in organizational work policies, compelling companies to reassess operational efficiency and employee productivity. PT Ihsan Solusi Informatika, an information technology company with 140 employees, initially implemented a Work From Office (WFO) policy, then shifted to Work From Home (WFH) during the pandemic, and subsequently returned to WFO post-pandemic. This study aims to analyze the impact of these policy changes on two key indicators: electricity consumption as a measure of operational efficiency, and project completion timeliness as an indicator of employee productivity.

Company data revealed a 62.57% reduction in annual electricity costs during the WFH period (from IDR 20,748,000 in 2019 to IDR 7,767,000 in 2020). However, there was a significant decline in employee productivity, with only 3 out of 10 projects completed on time during the WFH period, compared to 9 out of 10 projects during the WFO period. These findings indicate a trade-off between cost efficiency and work performance in the implementation of remote work policies.

This study recommends the adoption of a hybrid work model(a combination of WFO and WFH)as a more balanced approach to enhancing both operational efficiency and employee productivity. Strengthening remote work infrastructure and project management systems is also advised to support optimal and sustainable work outcomes.

Keywords: Work From Home (WFH), Work Form Office (WFO), energy efficiency, employee productivity, work policy.