How is the Free Wifi Service Implemented in the Smart City Program in Madiun City?
Keywords:
service, smart city, free wifiAbstract
The era of the industrial revolution 4.0, strengthening digitalization, especially internet connection services that are affordable to all levels of society, is a necessity. The availability of internet networks that are not evenly distributed and generally can only be enjoyed by the upper middle class encourages the Madiun City Government to create a program called Profit M-Tech, which is the Free Wifi Program for Madiun handheld technology. This study aims as follows: (1) describe the purpose of the free wifi program for Madiun handheld technology; (2) analyze the benefits of the free wifi program for Madiun handheld technology for improving service quality both in the fields of education, economy, socio-culture; and (3) analyze the impact of the free wifi program to support smart city policies and programs in Madiun City. The results of this study show the following conclusions: (1) the Profit M-Tech program in Madiun City has provided a very significant supporting capacity for internet services and access that can be reached by all levels of society, both lower, middle and upper classes; (2) the Profit M-Tech program or free wifi in Madiun City has helped development in several sectors such as online learning, micro, small and medium enterprises (UMKM), IT-based covid handling Education, especially this free wifi program during the covid 19 vandemic was very petrifying; and (3) the Profit M-Tech program or free wifi strongly supports smart city policies and programs in Madiun City.
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